Services
Our Services
This is a summary of our service offering and areas of expertise.
If you would like to additional information on how we can help your organization operate more effectively in these areas, please send us an email using the Contact Us page or call us toll free using RingMe.
Sales Processionals: Hiring & Selection
We love working with our client’s customer facing positions … especially sales professionals. This is because hiring a top producer in a sales job has an immediate and dramatic impact on a company’s top and bottom lines. We will assess Sales Drive, Closing The Sale, Call Reluctance, Intellectual Compatibility with the job, Prospecting Skills … and much more.
The best way to determine what behavioral traits, intelligence level and natural occupational interests are required for top performance is to assess your existing employees who are excelling in the job … and then use that success pattern to measure candidates. Additionally, we will use the assessment results for middle and poor producers to help management develop coaching / mentoring interventions … or help recognize that the candidate is simply not a good match for the job .. and no amount of training / mentoring will help them succeed.
Customer Service departments are plagued by high turnover. It’s so common, it is accepted as inevitable in many organizations. It does not have to be so. We will profile your best reps and use the pattern created from their combined scores as the basis for you to hire more people just like them.
Profiles International assessments are the leading assessment tools in the industry. These assessments utilize a highly flexible and exclusive Job Fit™ technology. This process combines tested and reliable data derived from our pre-employment screening assessment system coupled with a job analysis that is customized for your Executive & Management positions. We create a benchmark by which you can hire Executives & Managers who best fits your key management jobs and your company.
(If You Can’t Measure It … You Can’t Manage It.)
I believe that this dimension of my practice presents significant value for my clients. When I build a Top Performer Job Pattern, I use the assessment results *and* the company’s top performer KPI (Key Performance Indicator) data. I will *link* the two data sets together and create a framework for determining the probability of a candidate’s job success … and will also create an ROI model that we will use to track and improve the client’s selection / promotion process. I have an extensive background in business management, so I will give you the kind of data you can actually *use* to make hiring / promotion decisions.
This is a unique service that has been helped many clients offer a positive intervention for a Manager & Subordinate who just can’t seem to get along. We assess both people and help them to re-frame their perspectives on their differences … and appreciate them … rather than be aggravated by them.
Achieving team goals is accelerated when team leaders have the benefit of Profiles Team Analysis, the team development tool for building stronger, more effective teams. It helps team members form habits of success to carry them forward in their careers. Team members also build the confidence that comes from achieving team objectives.
Thousands of organizations across the world are using Profiles Team Analysis to promote organizational excellence and superior team development. The assessment is a tangible and valuable team development tool for strengthening any work team
Developing the skills and the methods used by successful managers has a tremendous impact on an organization’s productivity. A powerful initiative for effecting improvement in a manager’s leadership skill is a 360 degree feedback system.
The CheckPoint 360° surveys 70 specific job skills, which fall into eight universal management and leadership competencies and 18 skill sets. Multi-rater feedback surveys are completed by managers, their bosses, their peers, and the people who report to them. The data are compiled into thorough and concise reports for managers to see how their job performance is evaluated by the full circle of people who observe it. CheckPoint 360° reports include recommendations for professional development to enhance each manager’s job performance.